Our Store Policies
Transparency and Care
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ALL orders must be made through official website
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PLEASE be mindful that we are in the THICK of a pandemic, please understand that Shipping is sometimes delayed on behalf of postal services and could cause unforeseen delays on packages that are completely out of Splash's control.
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Be Patient
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Exchanges / NO REFUNDS
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2- day processing on orders
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shipping 3-5 business days
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in-hand pick ups available ( ONLY WHEN INDICATED)
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Up to 16 days to return must have proof of receipt of payment
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Items must be in their original condition and sanitary protection labels in place. IF SANITARY STRIP IS NOT ATTACHED TO SWIMSUIT, THE SWIMSUIT WILL AUTOMATICALLY BE REFUSED!
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once tracking numbers are sent out, the tracking of packages is no longer in my control and is up to the customer to follow tracking.
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